Niche Care is forward thinking, dynamic home care provider and we require a Care Coordinator for a new service. Only individuals with experience in domiciliary care coordinating will be considered at this time.
Office Location; The Former Security Lodge, Weston Road, Crewe Hall, Crewe, CW1 6UZ
The candidate will be required to have experience of using Staff Plan.
Summary of role:
To ensure all Service User’s visits are allocated to suitable Care Worker’s and to maintain appropriate office procedures. The role will include managing the rostering and growth of a specified area within the business.
Answering all incoming telephone enquiries
Processing new service user referrals
Preparing appropriate documentation for the Line Manager’s
Permanent allocation of Care Workers to all service user visits and ensuring all visits are always covered.
Cover care visits for any care worker absence i.e. sickness/annual leave
Maintaining Service User and Care Worker electronic files and ensuring that they are always up to date.
Monitoring PASS System Alerts to maintain quality Assurance
Ensuring all other records are kept up to date.
To maintain quality assurance ensuring trackers are kept up to date.
To work closely with the Line / Care Manager.
To work closely with the group of care workers and service users to build a strong team.
To ensure compliance with all office systems and procedures.
Production of reports and management information as required.
On call on a rota basis.
To work flexibly within the needs of the Business which is essential.
Experience of using Staff Plan
We offer the following:
Full Time Work
Induction and On-going Training
Company Mobile Phone and Laptop Provided
Please apply on-line.
Job Type: Permanent
Salary: £21,000.00-£24,400.00 per year
Care Coordinator: 2 years (Preferred)
Licence: Driving licence (Preferred)
£21,000.00 - £24,400.00 inclusive of Bonus Scheme and on call payments
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