Care Assistant
Posted 8 months ago


£10.80 per hour, plus a tax free mileage allowance.

No experience is necessary as comprehensive full training will be provided.

Interviews are being held over the phone, face to face and video call.

  • Free Uniform
  • Fully paid induction/training programme
  • Company supplied mobile phone with unlimited minutes/texts
  • Digital care planning software, with digital MAR and care logs etc….
  • 28 days annual leave pro rate
  • 3% company pension scheme
  • NVQ/Diploma Training
  • Career development opportunities available to everyone
  • Reports to: Care Coordinator


To support service users with all aspects of their day to day living, so they can enjoy the best possible quality of life. Providing care and support is both a challenging and rewarding experience. You will mostly work alone with the service user in their home. Compassion, good communication skills and a calm and caring manner are essential for this important role in our company.

Key responsibility

Safely provide compassionate care and support that is centered on the individual needs and wishes of each service user. Respect service users choices and promote their dignity at all times. You may be the only person the service user sees over a period of time, it is therefore essential to report any changes or causes for concern to your line manager promptly. You need to be clear about when to seek help and advice in order to keep service users safe and promote their well-being.

Duties of Care and Support

Give non-discriminatory care and support that values the diverse and unique qualities of each service user. See the whole person and not merely a list of care needs. Carefully listen and observe how service users prefer their care and support to be delivered on a day to day basis. Help them make their own decisions and to be as independent as possible. Follow instructions in the care and support plan which has been agreed with each service user.

This may include:

All aspects of personal care:

  • Showering and bathing
  • Dressing and grooming
  • Toileting and continence care
  • Teeth and dentures

Taking medicines:

  • Encouraging, reminding; assisting and giving medicines
  • Ordering and collecting prescriptions
  • Returning unwanted medicines to the pharmacy for safe disposal

Eating and drinking:

  • Helping the service user to plan what to eat and drink
  • Gentle encouragement and help to eat and drink well
  • Shopping, preparing and serving food and drinks
  • Clearing the table, washing up and keeping the kitchen area clean and tidy
  • Agreeing with the service user how to store food safely and dispose of out of date produce

Safely using aids and personal equipment in a manner that respects the dignity of service users. For example:

  • Standing and walking frames
  • Wheelchairs, manual and electric hoists
  • Sliding sheets and moving boards
  • Hearing aids and other physical aids


  • Washing floors, vacuuming and sweeping
  • Laundry and ironing, making beds and changing the linen
  • Dusting and general tidying

Social and physical activities or mental stimulation such as:

  • Answering the door and greeting visitors
  • Answering emergency bells and the telephone
  • Writing cards and letters or emails
  • Taking a service user out shopping, to see their friends or to other activities
  • Hobbies and recreations such as reading, photo albums, games, etc

Supporting a customer through temporary and terminal illness, including:

  • End of life car
  • Hospital appointments
  • Liaising with community health support and families Recording and reporting

Record and report all relevant service users information including:

  • The care and support that you provide and assistance with medicines
  • Changes to a service users condition or other concerns
  • Faulty equipment or hazards in the home
  • Response to emergencies, accidents and incidents
  • Safeguarding matters
  • Contact with families or carers and other professionals
  • Other matters as required by Niche Care procedures

Keep all information about service users and their families secure and confidential.

Follow Niche Care policies, procedures and guidance at all times.

Take part in staff and service user meetings.

Attend training activities and appraisal and development meetings.

This list is not exhaustive and from time to time you may be required to undertake additional duties.

We will provide full training in line with regulatory requirements.

Role Specification

The person specification is a picture of skills, knowledge and experience required to carry out this role. We will use the essential criteria to select suitable applicants for this post. You should demonstrate, using examples where possible, how you meet the essential criteria.

Essential Criteria

Personal Attributes

Caring and compassionate towards people in need of care and support.

Respect for people suffering from a range of medical conditions with different backgrounds and beliefs to your own. Strong commitment to non-discriminatory care practice.

Commitment to respecting the rights of service users at all times and to promoting their privacy, dignity and independence throughout their lives.

Self-motivated and keen to learn. Willing to seek guidance when needed and follow instructions.

Excellent time keeper and reliable.

Professional, smart appearance.

Knowledge and understanding

Excellent understanding of the needs of people who require care and support at home and the provision of homecare services in line with best practice.

Excellent understanding of the principles of high quality person centred care and support and non-discriminatory care practice.

Must have S/NVQ L2 or equivalent, or be willing to work towards a relevant qualification.

Understanding of systems to maintain confidentiality in relation to service users.

Knowledge of health and safety matters in relation to homecare services.

Knowledge of how to recognize abuse and safeguarding procedures.

Experience and skills

Excellent communication skills. Experience of building positive working relationships with people who use services and their families, staff and other health and social care professionals.

Ability to support service users with all aspects of their daily living in a manner that respects their dignity, is non- judgmental and promotes their independence, choices and privacy.

Ability to prioritize workloads effectively so customers receive the services they expect.

Ability to maintain clear written and electronic records and to follow statutory reporting procedures.

Ability to follow Niche Cares policies, procedures and instructions.

Additional requirements

Willingness to work flexibly and to keep knowledge and skills up to date.

Enhanced Disclosure from the Disclosure and Barring Service formally known as the Criminal Records Bureau (CRB) Disclosure

Desirable criteria

Experience of using Electronic Call Monitoring.

Ability to effectively use MS Office including Word, Excel and Outlook. (career progression).

Job Types: Full-time, Part-time, Permanent

Salary: £10.80 per hour


Full UK Driving License (Preferred)

Job Features

Salary£10.80 per hour, plus a tax free mileage allowance.

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